Frequently Asked Questions
Everything you need to know about your Crooked Media gear.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed sizing chart. We recommend measuring a favorite garment from your closet and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Absolutely. We partner with manufacturers who prioritize fair labor practices and sustainable materials to ensure our apparel is as responsible as it is comfortable.